Processing time is currently 1-5 business days, please allow for additional processing times during holidays. Processing time is the time I need to prepare an order for shipping and doesn't include shipping.
Estimated shipping times United States: 5-7 business days, I'll do my best to meet these shipping estimates, but cannot guarantee them.
RETURNS AND EXCHANGES:
Contact me within 5 days of delivery. Ship items back within 14 days of delivery
I DON’T ACCEPT CANCELLATIONS:
But please contact me if you have any problems with your order.
THE FOLLOWING ITEMS CANNOT BE RETURNED OR EXCHANGED:
Because of the nature of these items, unless they arrive damaged or defective, I cannot accept returns for:
Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
FREQUENTLY ASKED QUESTIONS:
Returns and Exchange Details
I offer refunds or exchanges for defective products. I do not offer refunds or exchanges on any custom-made personalized products unless it is defective. Please message me if you have a question regarding your order and I will be happy to look over your situation!
What if I am shipping multiple gifts?
If you are purchasing more than one gift to be shipped to different addresses, each item must be its own separate order. Thank you.
Care instructions are listed in each product description, if you have any questions, please don't hesitate to message me.